TERMS & CONDITIONS

PRICES AND GST

The pricing quoted at the time of your order won’t change until picked up for delivery. Actual order value is calculated at the Grocers Hub while an order is finalized by the customers. Orders are usually picked for delivery thereafter, without any rate changes.

In some cases, price of select items increases or decrease due to Government of India tax regulations. Changes might reflect in the orders prior to their pickup for delivery, if rules implement. As products for grocers are not meant for retailers or supermarkets dealing in the wholesale, our discounts are exclusive offers for End customers Only.

AVAILABILITY

If you have already placed an order for a particular item which we are unfortunately unable to deliver to you, then that particular product, for any reasons beyond our control, we won’t be liable to you. We can refund your money in such cases. You may also place a new order if like so.

ACCEPTANCE

We can accept your orders and deny dispatching for any reason beyond our control; we will not be liable to you. Grocers Hub’s products are only for the domestic uses, so we have the right to refuse the orders from business houses.

CHANGE IN TERMS & CONDITIONS

Our customers are permitted to use our Website solely on the basis of the above Terms & Conditions. We have the right, without any prior notice, to update and/or revise these Terms and Conditions. You are thus advised to check periodically for any such changes.

CANCELLATION BY SITE / CUSTOMER

Our customers can cancel their orders any time before being dispatched, for orders being placed through our website. In such a case, we will refund the money already paid. If Grocers Hub suspects fraudulent transactions by any consumer or the transaction that flouts our Terms & Conditions, we have the right to cancel such orders immediately.

PRIVACY

We will maintain your privacy. The information gathered at the time of your order won’t be disclosed to anyone for marketing or promotion purposes. We respect the privacy of our consumers and thus don’t share the data to anyone.

REFUNDING POLICY

If you are not satisfied with our products, you can refund them, provided you don’t tear to misshape them. You can start the returning process with a copy of original invoice. Log in to our website and to find the refunding procedure. Our delivery boy will pick up the items while your money would be refunded to account within 2 to 4 working days.

GOVERNING LAW

All Terms & Conditions of use are subject to the Government of India regulations and the exclusive jurisdiction of the Government of Telangana courts.

DELIVERY TIME

We try our best to deliver each item on the delivery date provided in your dispatch confirmation email. But, sometimes we fail to deliver as per our estimation thus the delivery process takes more time. Any delay made by the delivery department is beyond our control and liabilities.

DISCOUNT POLICY

We offer discounts time after time. All discounts are applied on the products being advertised. But, only one discount can be applied per product. Two different discounts can’t be amalgamated.